If you are planning to leave AT&T,read this. This is a true story.

I made the switch to T-Mobile. They were really pleasant and helpful and I’m amazed at all the features I was missing by having AT&T.

I’m pretty ticked off at AT&T now as they just charged me for a month in advance for Oct 20-Nov 20. I signed up with T-Mobile On Friday night Oct 23. They ported over my # to my new phone.

Service was less expensive but had all sorts of additional features. I called AT&T today to let them know just to but the November they charged me back on my CC. I was informed that they don’t do that, they just KEEP YOUR MONEY.

So I said to the customer service rep, You mean you just charged my credit card for next month, I have NO Service with you but you get to keep my money for NOTHING. She said yes that’s right you should have canceled your account before we took the money.

To me that did NOT seem right. It’s not so much the hundred plus $$$ they took, but it’s the principle. What about poor people that could not afford that? I believe in treating people right and helping the little guy.

I checked with my attorney to see if that is legal. They didn’t think so either so will be following up on that.

I also think the Federal trade commission needs to hear about companies that keep your money for service they are not going to give. I am no longer connected to AT&T and they plan on keeping my money……. WRONG. I guess they don’t make enough billions of $$$.

I’m writing this blog to let everyone know……if you play on leaving AT&T, find out what day they bill you and leave on the day before or you will pay a month for nothing but AIR. That is just totally unethical.

T-Mobile told me if I didn’t the service I could come back and they would cancel it, and refund me all my money. That is a company that cares.


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