I’m still using Snow Leopard and debating the upgrade to Lion. Today I almost had heart failure with my Apple mail. I was on the phone, I went to open a message on my Mac to take a look at an email with the person on the phone.

I have no idea what I did, but all of a sudden a message came up that said did I really want to open something like 30,000 messages. I had a ton of mail on my Mac from the past years. Of course I didn’t want to open that many messsages.

I went to hit a key to say NO, and unfortuantely hit the ok key by mistake and the messages started opening and opening and opening. I almost had a heart attack. I immediately tried to stop them but didn’t know what key to hit so tried turning off the MAC. It didnt’ turn off and they messages kept opening.

I called a friend to ask them to look up the number quick for my local apple store and called. Unfortunately the girl that answered the phone, didn’t understand I only wanted to ask one of the floor techs what key to stop the mail…as it was not steadily going one and on.

Instead she transfered me to Tech SUpport, which meant I had to tell the machine first what I wanted before getting a live person. By now I was in panic. I could see myself trying to close all these messages for the next year.

When tech support came on, they had their standard questions first to ask and I could NOT answer them, as the mac was now opening so many messages that it was very slow. I could not pull up any other program. Finally I hung up and called the store back and begged them PLEASE to not transfer me to tech support but put one of the advisors on the phone. I knew they could tell me what to do.

She did pull a nice guy, and I explained what happened. He said don’t worry you can’t do anything with MAC that you can’t undo. He told me to hold the off button down for a minute or more. I did and the MAC finally went off.

I was so afraid to look, but we did reboot it. When it came on…..all the OPENED mail disappeared. I was so relieved and thankful.

I thought I’d share this story just in case you you may have the same issue one day. I’m back in business now but plan to go thru some of this mail and delete the old stuff I wont need anymore.

Back to the drawing board.


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